Privacy, in plain language.

Language preference

We remember your selected language in an essential preference cookie for up to six months. This stores only BM or English, not your form content, and is not used for advertising.

Borang Tempahan & demo

Borang Tempahan stores your account email, business form details and customer requests in Supabase in Singapore. A shared form reveals its title, business name and services. Contact details, messages and request statuses are available only to the form owner. ArifLab can access data where necessary for support, security or a lawful request.

Customers must consent before sending a request to the business. Share only the information needed for an enquiry; do not include passwords, identity documents or payment details. The business owner is responsible for using customer information for the stated enquiry purpose. Requests remain stored until removed through an access or deletion request to ArifLab, subject to applicable legal obligations. Owners can pause a form to stop further requests.

Authentication uses essential secure cookies. Google sign-in is handled by Google and Supabase under their respective policies. The ArifLab Flow demo uses synthetic records in browser memory.

Consultation enquiries

The brief is prepared in browser memory only. It is not submitted to or saved on our server. Choosing WhatsApp or email opens that provider with your reviewed details; you must send the message yourself. Those services handle the message under their own privacy policies.

ArifLab receives your contact identity and the information you send through that channel. We use it to discuss requirements, answer your enquiry and prepare an agreed scope. Share only what is necessary; do not send customer lists, passwords or payment information.

Optional analytics & technical logs

The site asks before sending anonymous tool, demo and consultation events. Event payloads exclude form content, names and quotation values. Your choice is stored locally and can be changed using Privacy preferences. Declining does not affect tool use.

Hosting providers may process ordinary connection metadata and operational logs to deliver and secure the website. Website analytics instrumentation does not mean a separate external analytics or alerting service has been activated.

Customer platform & payments

Customer workspace access and public checkout are disabled in this public release. Customer data processing, storage, retention, export and support terms must be agreed before a paid platform engagement. This notice does not change any existing customer agreement.

Questions & requests

Use our contact form for any questions about submitted information, or to request access, correction, or deletion of your data. Contact ArifLab

You can use the tools without sending an enquiry. Booking-form requests are stored after you consent and select Send request. Consultation enquiries are sent through WhatsApp or email only when you send them yourself.