ArifLab / ArifLab Flow
A little clarity goes a long way.
Practical starting points for Malaysian freelancers and small businesses. Short guides, not tax or accounting advice.
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Quotation vs invoice
A quotation proposes a price and scope before work is accepted. Include your business, client, dated reference, item descriptions, quantities, price, validity and payment assumptions. An invoice requests payment for agreed work; do not represent a quote as a tax invoice.
Quotation checklist →Margin vs markup
Sell an item for RM100 with RM60 product cost and RM5 fees: profit is RM35. Margin is 35% of sales. Markup is RM35 ÷ RM65 = 53.85%. A 35% markup is not a 35% margin. Include delivery, platform fees and direct labour where relevant.
Gross profit does not yet account for all overheads and taxes. Record actual costs to make better pricing decisions.
Explore recorded income & expenses →Price your billable time
A RM4,000 monthly income target plus RM500 costs, with 160 available hours and 60% billable time, needs about RM46.88 per billable hour before tax. Test this estimate against skill, demand, project risk and real delivery time.
Review your current workflow →Follow-ups need a next action
Keep one record per enquiry with its stage, owner and next-action date. Review unanswered quotations and overdue tasks weekly. Record what needs doing, not just the phone number.
Try the follow-up workflow →