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ArifLab / ArifLab Flow

Questions before your project starts.

Understand what is built, what is included and how the system is handed over.

Is this a system development service?

Yes. ArifLab scopes, develops or configures a system for your business, tests it with you and hands it over under a project agreement. The public demo is an example of our approach, not a standard account you must subscribe to.

Can I discuss a project now?

Yes. Send your requirements through WhatsApp or the reviewed project brief. We assess scope and dependencies before agreeing a price and delivery plan.

How much does a custom system cost?

There is no fixed package price because this is custom development, not off-the-shelf software. Cost is determined by your required scope in a formal written quotation.

Do you charge per user?

Every system is evaluated individually. The agreed scope, development fees, hosting, and optional ongoing support are stated clearly in an official written quotation.

What happens after the system is delivered?

You receive the agreed access, files, documentation and walkthrough. Project defect handling and optional maintenance are specified in writing. Hosting, provider charges and new development are not automatically part of maintenance.

Will I own the source code?

Usage rights, source-code delivery or transfer, reusable template IP and third-party licences are agreed before work starts. A setup fee alone does not automatically transfer all underlying code. The quotation must state what you receive.

Can you import my existing records?

Migration and data cleaning need an agreed format, volume, validation and responsibility. They are separately scoped unless included. Share only data you are authorised to use through the agreed secure handover method.

How are security and backups handled?

Each client deployment needs its own access rules, test evidence, hosting and backup/recovery responsibilities before handover. We do not infer readiness from the public example or reuse another business’s production data.

Is the example accounting or e-Invoice software?

It demonstrates operational records. Statutory accounting, tax filing, payroll and e-Invoice integrations require a separate validated scope; no certification is claimed.